The following General Terms and Conditions of Sale govern the offer and sale (together with the documents referred to below, including the Privacy Policy and General Terms and Conditions of Use) of products to you through the US section of www.icakostika.com ("US Site"). The US Site is available only for purchases made and delivered within the United States. Please read these terms and conditions carefully before ordering any products. Your use of the US Site to purchase merchandise indicates your agreement to follow and to be bound by these General Terms and Conditions of Sale.
For any other legal information, go to the sections: General Terms and Conditions of Use and Privacy Policy.

ORDER CONFIRMATION E-MAIL

Order confirmations are automatically sent to the billing email address given by you during checkout. IN ORDER TO RESERVE YOUR PRODUCT WITH OUR MANUFACTURERS, YOUR CREDIT CARD WILL BE CHARGED THE BALANCE OF YOUR SALES ORDER AT THE TIME YOU PLACE YOUR ORDER. If upon placing your order online, you don't receive an email confirmation within 24 hours please contact us immediately at orders@icakostika.com. Upon receiving your order confirmation via email please review all aspects of the order for data accuracy; If you wish to make any correction to the items on the order for whatever reason, we will attempt to make the change with the manufacturer, if the order cannot be changed with the manufacturer, Ica & Kostika, LLC shall not be liable to refund any direct or indirect costs borne by the Customer, including purchase price, delivery costs and taxes. Orders should not be considered changed, unless you receive from icakostika.com, a confirmation email outlining the changes you requested, which you will only receive upon our verification with the manufacturer that the order has been changed. Upon receiving this email confirmation, you will be required to reply to the change order as verification by you of the changes. ICA & KOSTIKA reserves all of its intellectual property rights in the designs of MADE-TO-ORDER products. Therefore, the design, as defined by the email confirmation order, is not unique to the customer.

PRODUCTS

Ica & Kostika, LLC shall aim to deliver the product within 3-6 weeks of the order confirmation; the delivery of an order is subject to the availability of manufacturers and Ica & Kostika, LLC reserves the right amend the delivery time as necessary. Please note that the products displayed on the US Site may be out-of-stock or discontinued, and availability is not guaranteed. Although Ica & Kostika has made every effort to display the products and their colors as accurately as possible, the DISPLAYED colors of the products will depend upon the monitor of the user and Ica & Kostika cannot guarantee that the user's monitor will accurately portray the ACTUAL colors of the products. Please be aware that the image seen is a mocked visual representation of how your MADE-TO-ORDER item should look and there may be slight color/material variations in the actual product you receive.

PRICING POLICY

Subject to the foregoing, the prices displayed are quoted in U.S. dollars and are effective only for United States purchases. Prices may change without notice from time to time. The total amount due is inclusive of sales tax applied in accordance with applicable state and local regulations based on your shipping address. The applicable sales tax amount is indicated on the payment page of the cart.

The amount of sales tax charged on your order will depend upon various factors, including type of item purchased, sales price and destination of the shipment. Sales tax regulations may change between the time you place an order and the time of credit card charge authorization and this may affect the calculation of sales taxes. The amount appearing on your payment page of the cart may differ from the sales taxes ultimately charged as indicated in the invoice you will receive with the shipping confirmation email.

All prices are not inclusive of customs and import duties.
Prices displayed on the Ica & Kostika website are quoted in US Dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled.

SHIPPING 

Your order will be delivered to your shipping address. We deliver to multiple countries. You can only select those countries as your shipping address during the ordering process. We will use our commercially reasonable efforts to ship the 3D Model to the shipping address within the delivery time indicated in our confirmation email; nevertheless, depending on your shipping address it may take longer time. Any shipping and delivery dates given by us are only best estimates and we are not liable for any damage or cost caused by delay in shipping or delivery. Title and risk of loss is transferred to you upon transfer of the goods from Shapeways to the shipment carrier (FOB Shipping Point, EX Works).

RETURN POLICY

Due to the personalized nature of our Services (i.e. the 3D Model is supplied by us based on your specifications), you cannot cancel or return your order after it goes into production. Additionally, except where required by law we are not able to refund purchases of a "Gift Card" at any point. 

CANCELLATIONS AND CHANGES

If you need to cancel or make changes to an order you must contact us within 48 hours from the time that you placed the order at orders@icakostika.com. Some orders begin the MADE-TO-ORDER process the same day, so we need to know as soon as possible. Emailing us or requesting a cancellation does not guarantee your order can be canceled or changed as it may have already been sent for production by Ica & Kostika or the manufacturer. 

BINDING AGREEMENT

Our order confirmation, these General Terms and Conditions of Sale and our other Site Policies shall be deemed the final and integrated agreement between you and us on the matters contained in these General Terms and Conditions of Sale.

GOVERNING LAW AND CHOICE OF FORUM

The laws of the State of Oregon (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to these General Terms and Conditions of Sale, including, without limitation, their validity, interpretation, construction, performance, and enforcement. All legal proceedings arising out of or in connection with these General Terms and Conditions of Sale shall be brought solely in the City of Portland, State of Oregon.

DISCLAIMERS AND LIMITATIONS OF LIABILITY

THE PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED IN THE www.icakostika.com US SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION. THE PROVIDER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE US SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

SEVERABILITY

If any provision of these General Terms and Conditions of Sale is determined to be invalid, illegal or unenforceable, the remaining provisions of these General Terms and Conditions of Sale remain in full force to the extent permitted by law.

PRIVACY

The terms and conditions of the our Privacy Policy govern the processing of all personal data collected from you in connection with your purchase of products through the US Site.

FORCE MAJEURE

Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.